Technology Services Helpdesk

Viewers, Players, Plugins, and Browsers

The following is a list of popular plugins and programs that are commonly required to access online resources and browse the internet. To see if you have already installed the recommended program, and it is working properly, click on the Test link directly to the right of the Program Logo.

Players & Plugins
Quicktime Test QuickTime - Download
Real Player Test Real Player - Download
Windows Media Player Test Windows Media Player - Download
Flash Player Test Flash - Download
Shockwave Player Test Shockwave - Download
Authorware Player Test Authorware - Download
Java

Test

Java - Download
Adobe Reader Test Adobe Reader - Download
PowerPoint Viewer Test PowerPoint Viewer - Download
Producer Test Microsoft Producer - View System Requirements
Browsers
Internet Explorer Internet Explorer - Download
Netscape Communicator Netscape Communicator - Download
Recommended Programs
Ad-Aware Ad-Aware - Download Free application to scan and remove data-mining, aggressive advertising, parasites, malware, browser hijackers, and tracking components.
Spybot SpyBot Search/Destroy - Download Free application to scan and remove spyware, adware, hijackers and other malicious software.
Stinger Stinger - Download Free stand-alone utility used to detect and remove specific viruses.

Enable Cookies

For Internet Explorer 6.x:

  1. Open Internet Explorer.
  2. Select Tools then choose Internet Options.
  3. Select the Privacy tab.
  4. Enable Cookies:
    • If using a default setting, move the slider to select any of the following privacy settings:
      • Medium High
      • Medium
      • Low
      • Accept all cookies
    • If using a custom setting:
      • Click the Advanced button.
      • Select Override automatic cookie handling.
      • Select Always allow session cookies.
  5. Click OK to return to the Privacy Tab.
  6. Click Apply then OK.

Browser Cleanup

Delete Cookies & Temporary Internet Files

For Internet Explorer 6.x:

  1. Open Internet Explorer.
  2. Select Tools then choose Internet Options.
  3. Select the General tab.
  4. Click the Delete Cookies and Delete Files buttons.
  5. Click Apply then OK.

Determine your Operating System

  1. Click the Start Menu, go to Programs, Accessories, go to System Tools, then select System Information.
  2. A window will appear and the version of your operating system should be listed in the window.
  3. The most common operating systems for PCs are Windows 98, Windows ME, Windows 2000, Windows XP and Windows 2003.

Determine your Browser Version

Microsoft Internet Explorer (Mozilla) version 4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727).

  1. To manually determine your browser version, open the browser and select Help.
  2. Click on About from the menu.

Victoria College recommends using Internet Explorer version 5.5 or higher to access College Computer resources.

Technology Services

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The Victoria College
2200 East Red River Victoria, TX 77901 · 361.573.3291 · FAX 361.572.3850
Comments? Suggestions? webmaster@victoriacollege.edu