Technology Services Helpdesk

Office Hours & Contact Information

Technology Services Office Hours

Monday - Thursday

8:00 a.m. - 4:30 p.m.


8:00 a.m. - 4:00 p.m.

Helpdesk Office Hours

Monday - Thursday

7:30 a.m. - 10:00 p.m.


7:30 a.m. - 4:00 p.m.

On-Call Hours


4:00 p.m. - 10:00 p.m.

Saturday - Sunday

6:00 a.m. - 10:00 p.m.

*You will receive a response with in 4 hours of your message

E-mail Technology Services Helpdesk at

Before you contact Technology Services Helpdesk:

  • Be prepared to answer questions about the problem.
  • If there is an error message associated with your problem have it written down or up on your screen.
  • Be at your computer and ready to act in case the Helpdesk asks you to do anything. Most problems cannot be diagnosed if you are not at your computer.
  • Gather as much information as you can about the problem. If it only occurs when you are using a particular program, have the program open, and know its name and version.
  • Always try restarting the computer first. This solves a majority of problems.

Helpful information:

  • Know where you are on campus or who you dial-in through.
  • Know your username, password and telephone number.
  • Know a little about your computer system and its hardware.
  • Know what application you are using, and any other applications that are open.
  • Know the exact wording of an error message.

Office Staff

Andy Farrior

Technology Services Director
Technology Center

Daniel Robinson

Systems Administrator
Technology Center

David Sulak

Junior Systems Administrator
Technology Center

Amanda Hermansen

Computer Technician
Technology Center

Angela Weaver

Database Administrator & Programmer
Technology Center

Jason Dentler

Title V Programmer
Technology Center 112

Susie Terry

Technology Services Administrative Assistant/
Help Desk Coordinator
Technology Center 116



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The Victoria College
2200 East Red River Victoria, TX 77901 361.573.3291 FAX 361.572.3850
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