Victoria College
Handy PBX Functions
1 – Access voice-mail on campus
2 – Access voice-mail off campus
3 – Send message directly to someone’s voice-mail (Express Messaging)
7 – Pickup a call in your group
8 – Substitute voice message for extension number when leaving messages
10 – Digital Set Instructions (Meridian 2006/2616)
1 – Access voice-mail on campus
Dial
7000
Enter
your extension and press #
(Or
press # if you are at your office phone)
Enter
your password and press #
2 – Access voice-mail off campus
Dial
582-2500
Enter
your extension and press #
Enter
your password and press #
3 – Send message directly to someone’s voice-mail (Express Messaging)
Dial
2501 (or 582-2501)
Enter
their extension and press #
Pick up receiver
Enter: # 1 <destination extension or phone
number>
Hang up
(If you get a fast
busy, then call forwarding is not enabled from that extension.)
You can forward calls directly to voice-mail by entering 7000 as the destination extension.
To disable forwarding calls:
Pick receiver
Enter: # 1
Hang up
Press the flash button (or press the
“hang-up” switch)
Enter: <destination extension or phone
number>
Wait for the other person to answer the
phone
Hang up your phone
Place or receive first call to/from first
party
Press the flash button (or press the
“hang-up” switch)
Enter: <destination extension or phone
number>
Wait for the other person to answer the
phone
Press the flash button (or press the
“hang-up” switch)
7 – Pickup a call in your group
Some areas have their phones in a pickup group. If the phone is ringing on someone else’s phone, you can answer it.
Enter 223 while the other phone is ringing
Obviously, you would have to catch it before voice mail answers the call.
8 – Substitute voice message for extension number when leaving messages
When you leave a message with someone, the person only knows that the call came from your extension. By using this feature, you can leave a voice message that identifies whose phone was used instead of having the person try to find the extension in the phone book. Try to keep the message short.
Login to voice-mail system
Enter: 89
Press 5 to record a new message
(Example:
say your name and your extension)
Press # to stop recording
9 – Verify/change operator assistance number when someone dials 0 after reaching your voicemail
When someone reaches your voice-mail, you can define where there call goes if they press zero.
Login to voice-mail system
Enter: 801
It will announce current operator assistance
number
Enter new operator assistance extension
followed by #
10 – Digital Set Instructions (Meridian 2006/2616)
http://helpdesk.victoriacollege.edu/PBX/M2008_M2616_QuickReference.pdf
http://helpdesk.victoriacollege.edu/PBX/Voice_Messaging_User_Guide.pdf
